Cancellation Policy
Cancellation Window: Customers may cancel their order within 24 hours of placing it.
Refund Eligibility: Refunds will be issued for canceled orders within the stipulated cancellation window.
Refund Process: Refunds will be processed within 5-7 business days from the cancellation request. The refund will be issued via the original payment method.
Non-Cancellable Items: Some products may not be eligible for cancellation due to their nature (e.g., personalized items, digital downloads). In such cases, cancellation requests will not be entertained once the order is placed.
Contact Information: Customers can request cancellations by contacting our customer support team via email at info@dsncomputers.com or by phone at +256 700 572264.
Modification Rights: DSN Techologies reserves the right to modify or update this cancellation policy at any time without prior notice. Customers will be notified of any changes via email or through our website.
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